Why WhatsApp Business API Is Great For Your Business
Customers
live in a world of options and choices. For businesses to make a difference,
they have to stay engaged with the customers round the clock, wherever they may
be through different stages of their customer journey. To do this, you need a
communications partner that can help you stay in touch with your customers
reliably across the globe.
WhatsApp
Business API is designed for larger companies to establish their business
presence on WhatsApp. Since it is an API, there is no front end interface
provided and no app. The idea is businesses take the WhatsApp API endpoint and
integrate it into their business software.
Important Benefits of WhatsApp
Business API:
Rich
Media messaging using WhatsApp
Notify:
Send out Notifications, alerts, and reminders.
Communicate:
Converse with customers, respond, and communicate.
Support:
Help customers with "How to" questions.
Ubiquitous
messaging with SMS
Send
more than just 160 characters in any language.
Send
SMS messages using a personalized sender name.
Reach
out to your customers in over 200+ countries.
Share
images, videos, music, maps, and more...
Generate
brand recall by sharing content featuring your brand’s name, logo, icons and
more.
Provide
actionable buttons to enable a call to action and much more.
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